On-site support is available in the laboratories area on all campuses from Monday to Friday during semester.
| Campus | Times | Location |
|---|---|---|
| Burwood | 10 am - 2 pm | Building b, level 3, room b302.01 |
| 10 am - 4 pm | Library Information Desk, level 2 | |
| 10 am - 2 pm | ICBB, level 2, room la2.004 | |
| Waurn Ponds | 10 am - 2 pm | Library Information Desk, level 2 |
| Waterfront | 10 am - 2 pm | Library Information Desk, level 3 |
| Warrnambool | 10 am - 1 pm | ITSD, Building D, level 1 |
During semester break, support times are reduced.
| Campus | Times | Location |
|---|---|---|
| Burwood | Closed | Building b, level 3, room b302.01 |
| 12 pm - 2 pm | Library Information Desk, level 2 | |
| 10 am - 2 pm | ICBB, level 2, room la2.004 | |
| Waurn Ponds | 12 pm - 2 pm | Library Information Desk, level 2 |
| Waterfront | Closed | Library Information Desk, level 3 |
| Warrnambool | Closed | ITSD, Building D, level 1 |