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Handbook 2009
Current students
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Contacts and sources of further information

 


Deakin Central (Customer Service)

Geelong Campus at Waurn Ponds
Building jb, Level 2
Telephone 03 5227 2333

Geelong Waterfront Campus
Level 2 (Opposite bookshop)
Telephone 03 5227 2333

Melbourne Campus at Burwood
Building he, Level 2
Room 1
Telephone 03 9244 6333

Warrnambool Campus
Building D
Level 2
Telephone 03 5563 3333

Deakin Central is a one-stop-shop, providing students with services and information regarding::

Office hours

Geelong Campus at Waurn Ponds: 8.30 am - 5.00 pm each weekday, with the exception of Wednesday, when it is open 9.30 am - 5.00 pm.
Melbourne Campus at Burwood: First and Second trimester:
Monday: 8.30 am - 6.00 pm
Tuesday - Friday: 8.30 am - 5.00 pm
Third trimester and trimester breaks
8.30 am - 5.00 pm each weekday, with the exception of Wednesday, when it is open 9.30 am - 5.00 pm.
Geelong Waterfront Campus: 8.45 am - 1.00 pm each weekday, with the exception of Wednesday, when it is open 9.30 am - 1.00 pm.
Warrnambool Campus: 10.00 am - 12.30 pm, 1.00 pm - 3.00 pm each weekday.

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Deakin International

www.deakin.edu.au/international/

Deakin International is the division responsible for leadership and coordination of the University's international activities. These include:

Deakin International also provides relevant information for international students wishing to study in Australia, including information on: admission requirements (including English language requirements), pre-departure preparation, courses and fees, accommodation, study abroad programs, IELTS-testing and the Deakin University English Language Institute.

Further information can be obtained on the Deakin International website.

For administrative support for international students, please contact the Division of Student Administration.
For academic and personal support for international students, please contact the Division of Student Life

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Deakin University Art Gallery and Art Collection

www.deakin.edu.au/art-collection

The Deakin University Art Collection comprises 1500 diverse artworks principally by Australian contemporary artists which are circulated and displayed on the University's four campuses throughout Victoria.  The Collection is administered by the Deakin University Art Collection and Galleries unit, Melbourne Campus at Burwood.

The exhibition program is presented through the Deakin University Art Gallery (formerly known as ICON Museum of Art) on the Melbourne Campus at Burwood.
The Deakin University Art Gallery on the Melbourne Campus at Burwood provides an exciting additional venue for the University’s expanding program of exhibitions and arts events. The gallery provides substantial space and facilities for professionally curated exhibitions drawn from the University’s art collection, group and solo exhibitions by significant contemporary artists, travelling exhibitions and selected student, staff and alumni work.
Through a vibrant exhibition program and a distinctive University Art Collection, Deakin University Art Collection and Galleries are committed to providing a focus for current cultural and intellectual scholarship, research and professional practice, while delivering a dynamic visual arts focus for the University both nationally and internationally.

 


Deakin University Student Association (DUSA4U)

www.dusa.org.au

Enquiries and general assistance
Telephone 1300 555 528 (from anywhere in Australia for the cost of a local call)
Email dusa-contact@deakin.edu.au

If you have concerns, enquiries or wish to discuss education issues please contact your student faculty representative or campus coordinator.

Geelong Campus at Waurn Ponds
Fred Jevons Building
Telephone 03 5227 3322
Fax 03 5227 3319
Geelong Waterfront Campus
Level 1
Telephone 03 5227 8033
Fax 03 5227 8030

Melbourne Campus at Burwood
Building A
Telephone 03 9244 6356
Fax 03 9888 8796

Warrnambool Campus
Building H2-3
Telephone 03 5563 3378
Fax 03 5563 3532

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Division of Student Administration

www.deakin.edu.au/dsa/

This Division is responsible for student administration matters within the University. These include: course inquiries; admission; enrolment and re-enrolment; maintenance of student records; provision of Commonwealth Assistance Notices; issuing of invoices and receipt of payments; support for off-campus students; conduct of university examinations; tracking of assignments; administration of scholarships and graduation ceremonies.

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Division of Student Life-services for students

www.deakin.edu.au/studentlife/

A comprehensive range of services is available to assist all students achieve their personal, academic and career goals and enjoy their whole of university experience. Students are advised to contact the Division of Student Life if they are experiencing difficulties in their commitment to study, career direction or staying at the university. Additionally the Division of Student Life offers a range of study skills to meet the academic expectations of Deakin University and provides help with getting part-time work via the Jobshop. Detailed information can be accessed through the Division of Student Life website.

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Facilities Management Services Division

http://www.deakin.edu.au/fmsd/

Facilities Management Services Division provides a range of services to the University in the areas of space management, building maintenance, building operations, campus development, security and parking.

Facilities Management Services Division aims to provide a high level of service to the Deakin University community. The Division has a service level agreement with the Chief Operating Officer which details the level of service to be provided in each aspect of its operations which are centrally funded.

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Financial and Business Services Division

www.deakin.edu.au/fbsd/

This is an administrative division responsible for financial accounting and commercial operations. Students’ contact with this division will be to make payments at the Cashier office for various charges, eg. parking permits, course materials..
Geelong Campus at Waurn Ponds - Monday to Friday: 9am-4pm
Geelong waterfront Campus - Monday to Friday: 9am-11.30am
Melbourne Campus at Burwood - Monday to Friday: 9am-4pm
Warrnambool Campus - Monday to Friday: 9am-4pm

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Human Resources Services Division

www.deakin.edu.au/hr/

This administrative division manages the University’s human resource requirements.

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Information Technology Services Division

www.deakin.edu.au/its/

IT and computing

Many IT-related services are available and details of these can be found in the Deakin Learning Toolkit, which is available to all students.

Access to various computing and communication facilities is managed by the Information Technology Services Division (ITSD) . For further information on ITSD and the support they offer to students, visit the IT and computing at the current students website.

Online communication
Deakin University employs online technologies in many aspects of teaching and learning, student support, administration and general communication. Students are required to participate actively in the University’s online communication networks by accessing the Deakin website and their Deakin email account on a regular basis.

Deakin Studies Online
Deakin Studies Online (DSO) is Deakin University’s online teaching and learning environment which aims to enhance both on and off-campus learning. DSO delivers web-based course material and assessment tasks and facilitates communication and collaboration between staff and students.

Computer standards
Deakin University recommends minimum computer specifications for its students. While it is possible that many of the University’s information technology services will function on a computer with a lower configuration, computers with less than the minimum specifications will not be supported.

Deakin Learning Toolkit
The Deakin Learning Toolkit (DLT) is a great resource that all students receive on enrolment.

As well as providing the necessary and supported software, the DLT also provides support information and guidance for using Deakin University’s online teaching and learning environment, Deakin Studies Online (DSO).

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Institute of Koorie Education

www.deakin.edu.au/ike/

Telephone 03 5227 2538
Fax 03 5227 2019

It is well known that Aboriginal and Torres Strait Islander Australians continue to be under-represented in the Australian higher education sector. Deakin University seeks to redress this imbalance by offering an innovative and practical approach to the provision of educational services for Aboriginal and Torres Strait Islander students. Through its Institute of Koorie Education, a body enshrined in a Regulation of the University, Deakin University has established itself as an exemplary provider of higher education and educational services for Aboriginal and Torres Strait Islander students throughout Australia.

All courses are delivered through the Community-Based Learning model which provides a holistic approach to education. Community-Based Learning involves a combination of both on- and off-campus teaching, designed to enable Aboriginal and Torres Strait Islander students to study without being removed from their communities for substantial periods of time. This model allows students to remain connected to their communities and continue to actively contribute to community life.

While on-campus, for one- to two-week intensive study blocks held three times per semester, students are provided with a teaching and learning environment that is inclusive of Aboriginal and Torres Strait Islander ideologies and Knowledge Systems. Students are encouraged to demystify the dominant ideologies and theoretical perspectives, and interpret the western knowledge systems presented within their discipline area of study.

After completing a period of intensive on-campus study at the Institute, students return to their own communities. There they are supported by a number of responsive support strategies including family, community visits by lecturing staff and some Information Communication Technology (ICT) resources.

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Library

www.deakin.edu.au/library/

The Library is committed to providing service excellence to Deakin University staff and students and closely aligns its services to support the strategic teaching, flexible learning and research priorities of the University.

The Library’s vision reinforces its clear purpose: The Deakin University Library interconnects people, information and technology to create knowledge.

Physical and online amenities are being developed with a focus on client convenience, timeliness and choice with ‘Your Library Your Space’. The Library is a national leader in harnessing new technologies to provide ready access to online services and information resources. Online you can connect to the Library’s website and access an extensive range of information resources you need for your study and research.

A Library is located on each campus offering comfortable learning spaces for individual quiet study, group discussions and collaborative work. You can bring your own laptop and link to resources through the library-wide wireless network or use one of the dozens of Library desktop computers.

Online you can connect to the Library’s website and access an extensive range of access online information, resources, the catalogue, and subject guides and other information to assist you in your study and research.

Expert, professional library staff recommend a wide range of subject specific search tools to locate quality research and teaching re-sources and can assist students in achieving information skills competencies through course-aligned training and activities. HDR students and academic staff are encouraged to contact their Liaison Librarian.

Assistance is available when you need it, in person in the library at service desks or in situ from a roving student assistant, via email, phone and Live Help instant messaging.

For further information or assistance with Library resources please contact the Library:

Phone
Geelong + 61 3 5227 1200
Melbourne + 61 3 9244 6200
Warrnambool + 61 3 5563 3200

Email
libinfo@deakin.edu.au

LiveHelp
deakinlibrary@hotmail.com
deakinlibrary@yahoo.com.au

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Research Services

www.deakin.edu.au/research/

The responsibilities of this group include the central administration of higher degrees by research, research scholarships, grants, fellowships, and ethics in relation to research.

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StudentConnect

www.deakin.edu.au/studentconnect/

StudentConnect provides a direct link for students to their enrolment information, fee records, timetables, examination information, results and other details. StudentConnect is available both during and outside standard university hours to allow students the convenience of making administrative inquiries in their own time.

Where to find StudentConnect
StudentConnect is accessible directly or via the Deakin home page.

Facilities provided by StudentConnect
StudentConnect currently provides the following facilities:

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The Guide

www.deakin.edu.au/theguide

The Guide is an electronic information service about the University, its legislation, organisation and governance as well as policies, procedures and other guidelines relevant to students and their studies. Various search functions enable users to search the entire Guide or each of its five individual sections.

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University policies and regulations

The statutes, regulations, policies and procedures which govern the operation of Deakin University are available for viewing on The Guide and include information about:

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