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Jobs at Deakin - Frequently Asked Questions

  1. What are the recommended system requirements?
  2. How do I view the position description for a vacancy?
  3. I am unable to open the position description.  What should I do now?
  4. Internet Explorer blocks the Position Description from downloading on my PC, what can I do?
  5. I have completed the online application form, however my application will not submit.  Why is this?
  6. How do I know my application has been submitted?
  7. How do I attach my Resume/Curriculum Vitae, cover letter and any other relevant documentation?
  8. What types of files can I attach to my application?
  9. Is there a limit to the file size I can attach to my application?
  10. How do I print the list of vacancies
  11. Why am I receiving a "Page Can Not Be Displayed Message" when I try to submit my application?
  12. I am still having problems what can I do?

1. What are the recommended system requirements?
While it is possible that Jobs at Deakin will function on a computer with a lower configuration it is recommended that users maintain the following specifications:

Windows 2000 and above (XP, 2003) or; Mac OS X version 10.3 or above
Internet Explorer 6.0 Service Pack 1 or above or; Mozilla 1.7 or above or; Opera 7.02 or above
JAVA Sun JRE 1.4.2
Adobe Acrobat 6.0 or above

For further information on these products or to download software please visit: Apple Mac OS, Adobe, Java, Microsoft, Mozilla and Opera

Please note: Deakin staff can access this software through the Deakin Software Library

Safari users
For Mac Safari users you must rename the WK8227$VDC.download file to a .pdf file to sucessfully open the position descriptions.

If you are still unable to view the vacancies contact Human Resources Services Division on 03 5227 2304 or use the Enquiries/Feedback form to request a Position Description be posted to you.

2. How do I view the position description for a vacancy?
The position description for a current vacancy can be viewed by visiting Jobs at Deakin.
Select the vacancy category that you wish to view or select All for a list of all vacancies.

Screenshot of Vacancy Table with position title circled

Select the position title for which you would like to view the position description.

Screenshot of Vacancy Detail with Position Description button circled

Click on the position description button.

Two new windows will open, the first is a browser support window, this window will be blank and the second is a session of Adobe Reader and the position description can be viewed in this window. 

Screenshot of Position Description open in Adobe Reader

The position description can be printed or saved using the relevant commands in Adobe.

 

3. I am unable to open the position description.  What should I do now?

If the position description does not open when you click on the position description button there are several things to check:

Position descriptions are in Portable Document Format (PDF) and require Adobe Acrobat Reader to open. Adobe Acrobat Reader is available from the Adobe Reader site or for Deakin staff and students from the ITSD software library.

If you have Adobe Acrobat Reader on your computer and the position description does not open when you click on the position description button, try opening the Adobe Acrobat Reader session first and then click on the position description button.

If you had an existing session of Adobe open, you may need to click on the session link in the bottom tool bar to open up the document.

Screenshot of Adobe Reader session link

If you are still unable to view the position description contact Human Resources Services Division on 03 5227 2304 or use the Enquiries/Feedback form to request a Position Description be posted to you. 

4. Internet Explorer blocks the Position Description from downloading on my PC, what can I do?

You may receive the error message below or something similar:

Screenshot of IE error message
If you wish you can adjust your security settings to enable the downloading of documents as follows:
Within Internet Explorer click on Tools, Internet Options and select the Security Tab

Screenshot of Internet Options settings
Highlight Local Intranet
Click on Custom Level

Screen shot of Security Settings
Scroll down to the Downloads heading.
Automatic prompting for file downloads - click on enable
File download - click on enable
Click on OK

Go back to Internet Options, Security - highlight Internet and repeat the above.

If you do not wish to adjust your settings or if you are still unable to view the position description contact Human Resources Services Division on 03 5227 2304 or use the Enquiries/Feedback form to request a Position Description be posted to you. 

5. I have completed the online application form, however my application will not submit.  Why is this?

There are several fields within the online application form that are mandatory.  These fields are:

If any of these fields are missing from your online application form a warning message will appear when you click on the 'Submit Application to Deakin' button. 

Screenshot displaying mandatory field warning message

Click OK and the cursor will return to the field requiring completion.  Complete the mandatory field and then click 'Submit Application to Deakin' button.

An error message will appear for the following reasons:

  1. if the email address that you have entered does not include a '@' or a '.'. 
  2. if your have selected that you are not an Australian or New Zealand citizen but have not entered your residency status

Screenshot displaying missing information Error message

Once the error has been corrected, any attachments will need to be re-attached and the 'Submit Application to Deakin' button selected again.

6. How do I know I have my application has been submitted?

Once the application has been submitted to Deakin a successful submission message will appear on the confirmation page.  This confirmation page can be printed for your own records.

Screenshot displaying submission successful message

An acknowledgement email will also be sent to the email address that was entered in the online application.

7. How do I attach my Resume/Curriculum Vitae, cover letter and any other relevant documentation?
Please combine all documentation into one attachment. 
In the Attachments section at the bottom of the online application form:

  1. Click on the browse button
  2. Use the choose file box to locate your attachment
  3. Highlight the document you wish to attach and click on 'Open'
  4. Please ensure that the file name contains no white spaces and is less than 30 characters long
    E.g. Jo Bloggs Resume Incorrect
           JoBloggsResume Correct or
           Jo_Bloggs_Resume Correct

Screen shot displaying Choose File box

The file will now display in the File Name field.

Screenshot displaying file name in Attachment area of application
Alternatively the file path can be typed directly into this field.

8. What types of files can I attach to my application?

All documents are to be attached as a single PDF or Doc file only

9. Is there a limit to the file size I can attach to my application?

Yes, the file must be no more than 2MB.  If in exceptional circumstances you would like to submit a larger attachment please contact Human Resources on 03 5227 2304 or use the enquiries/feedback form.

10. How do I print the list of vacancies?

To print a list of all vacancies or all vacancies within a category, go to the vacancy list you wish to print.  Click your mouse somewhere within the vacancy table.  Then click the print button from within your browser.

11. Why am I receiving a "Page Can Not Be Displayed Message" when I try to submit my application?

The application will time out after 17 minutes.  If you are attempting to upload a file size greater than 2MB using a broadband internet connection the application will timeout and you will receive a "Page Can Not Be Displayed Message" after 17 minutes.  Please resubmit with an attached file size of under 2MB.  If you must submit an attachment that is greater than 2MB, please submit your application via email.  Instructions on submitting your application via email can be located on our How to Apply page.

12. I am still having problems what can I do?

Please complete the online Feedback/Enquiries form and clearly state the issues your are experiencing and include your computer's operating system details and browser version.