Institute of Teaching and Learning
Deakin University
A range of services are available to help you with DSO. These include self-help guides, FAQs, just-in-time online or phone-based help, workshops, online modules and forums.
The Staff DSO support and resources site provides information and guides on everything from optimising your computer for DSO, strategies for preparing to teach online, to how to mark and return an online assignment.
The ITL Support Service, is your primary contact point for the Institute of Teaching and Learning (ITL). Contact us for support, assistance and guidence in matters relating to teaching and learning.
For technical problems, such as difficulties logging on and computer and browser issues, contact the IT Service Desk 
.
Deakin staff share their experiences of teaching online at regular forums on all campuses. Staff have the opportunity to highlight issues they are currently experiencing and learn from the experiences of others.
Hands-on workshops cover different aspects of teaching online. Sessions provide you with an opportunity to practise using specific DSO tools and to explore strategies for using them in your teaching practice.
The Teaching and learning online professional development program consists of modules you can complete online, at your own pace. The modules use realistic scenarios within Blackboard and guide you through the steps for each task as you go.
The frequently asked questions page provides answers to many of the most common queries about using DSO technologies, including Blackboard, eLive, Turnitin and iLecture.
