Live help via instant messaging
Deakin University
Contact the library using your MSN Messenger or Yahoo Messenger client. All you need to do is add the library's instant messaging (IM) address to the contacts or buddies in your IM client.
| IM Client | IM Address (add to your contact list) |
Availability | Online Help | |
 |
MSN Messenger Download, Web Version |
deakinlibrary@hotmail.com | Mon-Fri: 10am-4pm |
MSN Help |
 |
Yahoo! Messenger Download, Web Version |
deakinlibrary@yahoo.com.au | Mon-Fri: 10am-4pm |
Yahoo! Help |
Please ensure that you have an "online" status when beginning a chat session with us otherwise we will not be able to reply to your query.
When this service is closed, don't forget you can still contact us by phone or email.
If you need help in using IM or setting up the contacts please see the help links to get more information. For assistance in setting up your instant messaging client within the Deakin Network, please refer to the Information Technology Services Division Instant Messaging Configurations Helpsheet.
