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Student Satisfaction Survey

Deakin University's Operational Plan includes target 1.2.8:

Conduct a survey of all students regarding the quality of student support services and ensure that processes are in place to address any deficiencies.

A report on the results of the survey developed and conducted to meet the requirements of this target has been produced by the Planning Unit and is available below (Deakin staff and students only).

Each section of the Student Satisfaction Survey included a field in which students could provide additional comments about the services covered in that section. These comments have been made available in the Student Satisfaction Survey Report Addendum which is also available below. In the addendum, comments for each section have been screened to ensure compliance with privacy requirements and grouped by faculty and campus.

Report File Size
Student Satisfaction Survey Report 2007 PDF file icon (PDF, 1.15MB)
Student Satisfaction Survey Report 2006 PDF file icon (PDF, 171 kB)
Student Satisfaction Survey Report 2005 PDF file icon (PDF, 254 kB)
Student Satisfaction Survey Report 2004 PDF file icon (PDF, 944 kB)
Student Satisfaction Survey Report 2004 Addendum: Transcript of Comments   PDF file icon (PDF, 965 kB)

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First Year at Deakin Survey

The Planning Unit, in conjunction with the First Year at Deakin advisory committee, has conducted a survey of first year students each year since 2002. The aim of this survey has been to obtain feedback on the enrolment, orientation and transition phases of their entry into tertiary education and to gain a better insight into the success of the academic aspects of the first six weeks of study.

The survey has been targeted at commencing on-campus undergraduate students who were identified as being new to higher education. In 2004, a second survey covering first year off-campus students was introduced. This off-campus survey is run concurrently with the main survey of on-campus students. Reports are available for download by Deakin staff and students.

Report File Size
First Year at Deakin Survey Report 2006 PDF file icon (PDF, 1.1 MB)
First Year at Deakin Off-campus Survey Report 2006   PDF file icon (PDF, 1.0 MB)
First Year at Deakin Survey Report 2005 PDF file icon (PDF, 1.1 MB)
First Year at Deakin Off-campus Survey Report 2005 PDF file icon (PDF, 1.0 MB)
First Year at Deakin Survey Report 2004 PDF file icon (PDF, 2.7 MB)
First Year at Deakin Off-campus Survey Report 2004 PDF file icon (PDF, 2.5 MB)
FYI Survey Report 2003 PDF file icon (PDF, 540 kB)
FYI Survey Report 2003 - International Students PDF file icon (PDF, 340 kB)
FYI Survey Report 2002 PDF file icon (PDF, 1.5 MB)

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Off-campus International Student Survey

Target 3.4 of Deakin University’s 2004 Operational Plan states:

Survey enrolled off-campus international students and develop a revised recruitment plan for international enrolments in off campus programs.

The Off Campus International Student Survey was conducted in November 2004 pursuant to this target. The report of the survey results is available below (Deakin staff and students only).

Report File Size
Off Campus International Student Survey Report 2004 PDF file icon (PDF, 719 kB)

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Graduate Attributes Survey 2004

The Graduate Attributes Survey was developed in order to provide data for Target 6.2 of Deakin University’s 2004 Operational Plan:

Identify and address areas of deficiency identified from the results of a survey of a representative sample of employers of Deakin graduates to determine whether Deakin’s graduates are seen by employers to possess the skills expected by those employers and the graduate attributes identified by the University.

The survey was conducted in December 2004 and January 2005. A report on the results of this survey has been produced by the Planning Unit and is available below (Deakin staff and students only).

Report File Size
Graduate Attributes Survey Report 2004 PDF file icon (PDF, 384 kB)
Graduate Attributes Survey Questionnaire PDF file icon (PDF, 64 kB)

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International Student Survey 2004

Deakin University's Operational Plan for 2004 includes target 3.3:

Conduct a pilot survey of international students on the quality of their teaching and learning experiences and the quality of student support services provided to them.

The report available below (Deakin staff and students only) contains summary results of the survey which was developed and conducted to meet the requirements of this target.

Report File Size
International Student Survey Report 2004 PDF file icon (PDF, 700 kB)

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Planning Unit Customer Feedback Survey

The Planning Unit collects feedback from its customers on a regular basis. In 2004 and 2005, the main avenue for this feedback has been an annual survey. The reports on the results from each customer feedback survey are available for download from this page (Deakin staff only).

Report File Size
Planning Unit Customer Feedback Survey Report 2005 PDF file icon (PDF, 310 kB)
Planning Unit Customer Feedback Survey Report 2004 PDF file icon (PDF, 545 kB)

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